Little Miracles FAQ

Here, as a short Little Miracles FAQ, are some of the most common questions that we get asked by members and prospective members of Little Miracles. We will continue to add to this list over time with the answers to the most popular requests that we receive.

Where is the group based?

We are based at the Ely Community Centre, with our coverage extending out in to Cambridgeshire and Suffolk.

Our full contact details are as follows:
Little Miracles, Ely Community Centre, High Barns, Ely, CB7 4SB.

Telephone: 01353 664644
Email: hello@littlemiraclescharity.org

When and where do the Sensory Sats sessions take place?

They take place weekly on Saturdays at the Ely Community Centre between 2pm and 4pm. Our next “Sensory Sats” session is always listed on the front page of our website. We also send out a event notification each week in our private Facebook Group.

Our sessions include access to our dedicated Sensory Room, arts and crafts, media / technology activities, sports, general play and a chance to catch up with us and other members in a similar position to yourself. We also regularly have other service providers who we work closely with attend our sessions so you can learn about accessing their options also.

Please note that our sessions do run in and out of term time with the exception of such things as Christmas and also when we are running an event.

What ages do you cater for?

Any child from pre birth, where a diagnosis is made antenatally, up to 19 years old is welcome to attend.

Do you need a formal diagnosis/statement to attend groups or events?

No, any child is welcome regardless of if they have a formal diagnosis or not. They can be referred to us by an existing member, professional or family member.

Are my child’s siblings welcome to attend?

Yes, siblings are most welcome.

Are you a registered Charity with the Charity Commission?

Yes we are. Our registered charity number is 1160178, formerly 1142372.

How much do the events cost? Why do I need to pay a deposit?

All of the sessions that we provide are free of charge unless otherwise stated. You must have completed the current years membership form to attend our sessions in line with our insurances.

All of our additional external events are heavily subsidised by Little Miracles through our fundraising. We ask that a booking fee (variable per trip but not normally above £20) is paid in advance to hold your places, tickets and your travel if applicable and in turn this goes to fund future trips This can either be paid in cash if you come along to one of our Sensory Sats sessions, or alternatively you can pay by card or Paypal via our LocalGiving site.

Some of the venues that we have been to in the past to give you an example are the Harry Potter Studios, Cadbury World, London Science Museum, Anglesey Abbey, Woburn Safari, Whipsnade Zoo, Pantomimes, Winter Wonderland, Institute of Astronomy and IWM Duxford to name but a few.

Please don’t hesitate to contact us if you have any questions concerning the financial aspect of our trips, we will always try to help.

How do we become a member? How much does it cost?

Membership at Little Miracles is free and is simply achieved by completing our Membership Form. Our form is something that you will be asked to re-submit each year to ensure that we hold the correct information for you and also so that we can be sure we are putting the right services and events in place to support our members needs.

Once your submitted form has been processed, then you will receive a membership number from us in return via email. Your membership number is required for such things as booking places on our trips and also for requesting Max Cards.

How do I get a Membership Card?

If you are a registered member with us then you are entitled to a membership card to carry around in your purse / wallet. This is also helpful for the times your membership number is required on some of our forms.

There is no charge for the card itself if it is collected from one of our sessions but a £1 donation would be appreciated and help us to continue the service moving forward. Should you wish a card to be posted to you then a postal charge will apply.

What is a Max Card? How do I get one?

The Max Card is designed to make days out more financially accessible for foster families and families of children with additional needs. All families need to do is simply show their Max Card upon entry to a participating venue in order to obtain free or discounted admission. The discount available varies between venues and some venues require booking in advance.

To qualify for being able to have a Max Card you simply need to have completed one of our Membership forms, no other additional criteria is required. Your Little Miracles membership number is required as part of the sign up process for Max Card.

Please check our Max Card page for a full overview on the service.

Can I volunteer for Little Miracles?

Yes you can. Whether you are able to help out for an hour a month or several, frequently or infrequently, we would love to hear from you. The only stipulations that we have in line with our policies are that if you wish to assist with an area that involves contact with the children that we support then you will need to complete a DBS (former CRB) check.

Our volunteer form can be used to sign up for volunteering with us. As part of this process we will also need to speak to a couple of references alongside your form submission.

All of the current volunteer roles available can be found on our vacancies page. Please don’t hesitate to contact us for more information on any of the roles we have listed.

Can I fund raise for Little Miracles?

Yes you can. If you have any fundraising ideas then we would love to hear from you. We are signed up to organisations such as JustGiving so making donations via text message or online is easily done. We will of course be happy to promote your fundraiser wherever we can.

Little Miracles is a regulated member of the Fundraising Standards Board, committed to best practice in fundraising. In view of this, please speak to us prior to any fundraising event you wish to hold so we can help you ensure fundraising polices are upheld.

What is the difference between your two Facebook options?

On Facebook we have two contact points that we primarily use, a private closed group and a public page.

The private group is something that you need to request to join. This is a community that parents and carers alike can share their experiences, ask for advice and discuss events that Little Miracles organises. To be able to access the group you will need to be a parent or carer of a child with additional needs. Upon seeing your join request we will contact you for additional verification which can also include being vouched for by existing members. As the information discussed in the group can be personal and also covers children, we hope that you can appreciate our need to be vigilant in this area.

Our public page is freely accessible and gives an overview of the latest events and news from the charity.

We hope that the answers to these questions are useful and please don’t hesitate to contact us with any further ones that you have so that we can add them to the FAQ. You can email them to us at hello@littlemiraclescharity.org